Knowledge Center

1. Does Tile Center do installation?
We do not install, but we do offer a list of tile contractors that do business with us. After you make your approved selections, we will keep them on file as a reference for you and the contractor you choose.

2. What is the difference between ceramic and porcelain tile?
Because porcelain is pressed under higher pressure than other tiles, it is more dense than ceramic tile.Porcelain tiles are made from an extremely finely powdered clay tablet that is pressed under enormous pressure and heat – several hundred degrees hotter than ceramics.

3. What is glazed and unglazed?
Glazed tiles are made the same as unglazed except that a glass wear-layer, called a glaze, is fused to its surface by means of tremendous heat. The glaze provides an unlimited array of colors and designs and also protects the tile from staining. Unglazed tiles are true inlaid. Their surface is not coated… they are simply baked pieces of clay whose colors run throughout the body.

4. Do you have to seal grout?
You do not always have to seal your grout, however sealing can further enhance the color and prevent unwanted stains. Be sure to wait for grout to fully cure. Premature sealing can result in grout discoloration.  Tile Center carries 2 kinds of grout sealers.  One is a same day sealer; the other you have to wait until the grout fully cures to apply. Both are an Aqua Mix product.

5. How long will tile last?
As long as you don’t chip at the tile with any heavy or sharp objects, tile should last for the life of the home. Just basic maintenance and avoiding heavy drops should definitely keep your tile lasting and looking great for many years to come.  Click here to see how tile compares to other flooring options.

6. What determines when a sanded grout should be used instead of a non-sanded grout?
Always choose either a sanded or nonsanded grout based on joint width. Sanded grouts are appropriate for joints at least 1/8″ up to 1/2″. Nonsanded grouts should be used when the joint width is less than 1/8″.  You can view the colors we offer at Tile Center at ProSpec.

7. What can cause my grout to crack?
Cracks in your grout are often caused by shrinkage, improper grout choice based on joint width, and/or flexibility and movement. Shrinkage normally occurs when too much water is added during the mixing process. Cracked grout can be removed with a grout saw and then re-grouted.

8. How do you determine if a tile should be used inside or outside or in a cool climate verses a warm climate?
Don’t limit yourself to thinking that tile can just be used indoors. It is an ideal patio covering and for decorative front porch stoops. If you decide to use tile outside, make sure you use a porcelain tile that meets slip resistant requirements. Exterior tiles have a surface texture that helps make them slip resistant. Top-quality tile manufacturers make special outdoor tile that has a slightly gritty surface, even though the tile is glazed. The invisible grit provides superb traction when tiles become wet. To be used outdoors, the tile must be frost proof and unglazed for floor use. Exterior tiles are usually graded to indicate their particular slip-resistance. Note that there is always a trade-off between slip resistance and maintenance and cleaning. Slip-resistant tiles will accumulate more dirt and will naturally require more regular attention.

9. Will the sun damage tile?
No. The color of your tiles are oven-heated at temperatures exceeding 2300 degrees. They are impervious to fading.

10. How do I clean my tile?
Mop your tile floor using warm water and a clean, nonabrasive cloth, mop or sponge. Cleaning products for porcelain tile help remove soils that sweeping, vacuuming or damp mopping leave behind. Since porcelain tile is also has a very low moisture absorption rate, it is the perfect solution for bathrooms and kitchens.  We recommend using Aqua Mix’s STONE AND TILE CLEANER.

11. Should natural stone be cleaned differently?
For everyday cleaning, simply use a Ph-balanced natural stone cleaner to care for your stone. We recommend using Aqua Mix’s STONE AND TILE CLEANER. Natural stone needs to be sealed after installation.

12. Can I change the color of my grout?
Grout color can be changed without removal with a stain or a dye that can be purchased at Tile Center.  Its Aqua Mix’s GROUT COLORANT.  It’s Aqua Mix’s AQUA MIX GROUT COLORANT.

13. Is there a grout that won’t stain?
Yes. Tile Center carries a grout that offers maximum stain resistance. It’s easy to install and never needs sealing. It’s called SpectraLOCK by Laticrete.

14. How do I clean my grout?
There is a specialty cleaner available at Tile Center designed for grout. It’s called GROUT DEEP CLEAN by Aqua Mix. Test the cleaner on a small inconspicuous area prior to a full cleaning and follow the instructions carefully.

Have questions? Contact us!

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